UK time is: 23:38:04
Vital Login
Social Login

Choose your club

Other Sites

Network Navigation

Vital Partners

'If It's Football, It's Vital'

Saints Player Good Or Bad Value?

Browsing the various saints fans forums I have noticed that I am not alone in wondering why the service of late has become so shoddy.

One week we had the Barnet game on for almost 15 minutes. The last two Saturdays have seen Bournemouth as the games start.

I am paying along with several others to listen to our commentary covering our team as they play whoever.

Several fans of our club live abroad and for them this is as close as they can get to being with the team on matchday.

Many have emailed and used other forms of contact to complain but the reaction is abysmal.

Either they try to fob us off with some nonsense about someone else is behind this problem and it is beyond their control or they simply ignore us.

Even when contacting the club, who have to pay for the provision of the service, we get the same rubbish spouted at us.

The club is at present advertising a free trial of the Saints Player. I would have thought that it would have been in the club's interest to ensure the service is running smoothly before making such an offer.

I have noted that some fans are considering sueing for a breach of contract under the trade description act. Not a course I have yet considered as it is my club after all that would have yet more poor publicity.

Cancelling the contract and demanding a refund though is a course of action that could get the club to ensure a more satisfactory service is provided.

Especially if enough of us were to begin this course of action. Many pay for their service on a monthly basis so they simply cancel their direct debit.

I like the Saints Player and enjoy re-visiting the old videos as and when I need to. As editor of this site it is something that I find very useful.

However like a lot of fans I am becoming more frustrated by the seeming inability of our club to ensure the service paid for is delivered.

I like to listen to all away games and to the games that I can't make at SMS. I beseach the club to put their house in order and get this annoyingly regular occurance sorted.

Other clubs don't seem to have this problem so it can't be that difficult if you push the right buttons. Find the idiot and either show him/her the correct way to do the job, or get rid.




Use your social login to comment on front page articles. Login using you Facebook, Twitter, Google or LinkedIn accounts and have your say!



Click here to join in the debate on the club forum.

The Journalist

Writer: SFC Forever Mail feedback, articles or suggestions

Date:Thursday October 28 2010

Time: 8:33AM

Your Comments

For most of the time it is good. The only problem is the commentary and that should be sorted out if more are going to use it.
stellarnw
 

Have Your Say

Log in...
with your social network     OR     with your Vital account

Recent Southampton Articles

Koeman Ready For Fixture Run (Friday November 21 2014)

Fonte Makes Portugal Debut (Wednesday November 19 2014)

Three Picked For TV (Tuesday November 11 2014)

Long & Clyne Talk Leicester (Sunday November 9 2014)

Koeman - Perseverance Paid Off (Sunday November 9 2014)

Stats: Southampton v Leicester (Saturday November 8 2014)

New Training Centre Honours Markus (Wednesday November 5 2014)

Sheffield United Tie Set (Wednesday November 5 2014)

Mature Performance For Fonte (Sunday November 2 2014)

Archived Southampton Articles

List All Vital Saints Articles
Have your say
Click here to suggest an article
Click here to suggest a poll

Vital Members League (view all)

1. Rex Vulgaris 18
2. Vital Saint 12
3. WillT 9
4. his4harry 1

League Results (view all)

League Table (view table)

Team P W D L GD Pts
1. Chelsea 12 10 2 0 +19 32
2. Southampton 11 8 1 2 +18 25
3. Man City 12 7 3 2 +11 24
4. Man Utd 12 5 4 3 +4 19
5. Newcastle 12 5 4 3 -1 19
6. West Ham 12 5 3 4 +4 18
7. Swansea 12 5 3 4 +3 18

Breaking League News

The First Goal Matters
Arsenal : 22/11/2014 22:28:00
Rate The Players: Manchester City 2-1 Swansea City
Swansea : 22/11/2014 20:54:00
Bojan wins October goal of the month
Stoke : 22/11/2014 20:54:00
Pellegrini Praises Swansea City After Win
Swansea : 22/11/2014 20:40:00
Monk Disappointed Not To Get a Point at Man City
Swansea : 22/11/2014 20:32:00

Current Site Poll (view all polls)

Leicester MotM
Suggested By:  Vital Saint
Forster 0%
Clyne 0%
Fonte 0%
Alderweireld 40%
Bertrand 0%
S Davis 0%
Wanyama 60%
Schneiderlin 0%
Tadic 0%
Pelle 0%
Mane 0%
Sub - Cork 0%
Sub - Long 0%
Sub - Reed 0%